Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. For these reasons we ask you have your pet on leash or in a carrier when entering the waiting room area of the clinic. For your protection, and that [...]

Examinations, procedures and surgeries are by appointment. Every effort will be made to schedule your pet’s appointment at your earliest convenience! Emergency cases shall always receive top priority, making appointment delay inevitable on occasion. Walks-in will be seen as quickly as they can be fit into the existing schedule to avoid inconveniencing regularly scheduled clients. [...]

St. Bernard’s Animal Medical Center prescription refill policy asks that you allow 24 hours for your pet’s prescriptions to be refilled. This allows us time to review your pet’s file and make sure no changes need to be made to the medication. Certain medications require blood testing and check ups at specific intervals. If your pet’s [...]

The fee schedule reflects the fact that payment is made at the time a service is provided. If we do not maintain an extensive accounts receivable ledger and do not send monthly statements, then our fees can be accordingly lower. If a major emergency expense should suddenly arise, it may be possible to arrange installment [...]