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st bernards animal medical center (2)

#CalmAtTheClinic

At St. Bernard’s Animal Medical Center, we are constantly looking for ways to make our patients’ experience at the veterinary clinic more comfortable. Since our clinic opened in 2011, we have used numerous tools and techniques to reassure our patients and respect their natural instincts.

Because even most people (graced with reason and understanding) dread visiting their physician or dentist, we do not expect that every animal who visits our veterinary clinic will love to be there — although we do sometimes hear from clients that their dog gets super excited when it knows it’s arrived at the clinic! Nevertheless, if we succeed in reducing a pet’s anxiety a little bit at each visit we believe it will keep them, their owner and our staff safer while allowing us to provide excellent medical and surgical care.

Adoption of Dr. Sophia Yin’s Methods for Low Stress Handling

Dr. Yin was a veterinarian, animal behaviorist, author, and internationally renowned expert on Low Stress Handling™. Her “pet-friendly” techniques for animal handling and behavior modification, many of which she developed herself through the scientific method of research and rigorous testing, are shaping the new standard of care for veterinarians, petcare and other companion and farm animal professionals. She passed away in September of 2014 but her work and legacy lives on.

Blessed with the opportunity to learn directly from Dr. Yin at a two-day small animal behavior conference in 2013, Dr. Kim Everson has embraced the Low Stress Handling philosophy for pet health care. Through the use of posters, reference books on behavior and in-depth videos, which all clinic staff are required to watch prior to handling animals at our clinic, we strive to maintain a environment where animals and humans are safe and comfortable.

For more information about Dr. Sophia Yin’s legacy of Low Stress Handling, please visit: https://drsophiayin.com/philosophy/. Here you will also find resources for pet owners struggling with behavioral problems like separation anxiety, fear aggression, etc.

Drs. Sophia Yin and Kim Everson, UW Behavior Conference 2013
Receptionist Pam maintains our Young Living Essential Oil diffuser in the waiting area with a careful, mellow mix of oils to cleanse and calm.
Dr. Kim applies cat-specific Feliway and dog-specific Adaptil to herself prior to appointments.
Dr. Kim immunizes a puppy while he distractedly licks up a treat!
We use Feliway Classic diffusers throughout our clinic’s waiting, exam and treatment rooms to help cats feel more safe and secure.
Veterinary Assistant Nicole prepares kennels for incoming surgery patients with layers of soft bedding and a special “lovey” treated with Adaptil for dogs and Feliway for cats to make their kennel feel more like home.
Certified Veterinary Technician Mandy covers a nervous feline patient’s kennel with a privacy sheet.
In exam and treatment rooms and kennel areas, iCalm pet soothing classical music is played.
Throughout the clinic, our patients are examined on non-slip mats and/or towels instead of on a cold, stainless tabletop. Here you also see Veterinary Assistant Jenny gently remove the lid from a cat’s carrier instead of “dumping” her out.
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Dog appeasing pheromone diffusers are located throughout the clinic to create a calm atmosphere for canines.
Certified Veterinary Technician Marissa enjoys some quiet time reading about managing behavior problems in dogs and cats.
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Veterinary Assistant Cassie gently restrains a feline patient in a Feliway-treated towel.
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Veterinary Assistant Natalie cuts out cute bandanas which will be treated with Adaptil and given to dog patients to help calm them at their vet visit.
Veterinary Assistant Traci offers “squeeze cheese” to a canine patient during vitals assessment.
Veterinary Assistants Ashley and Lexi review the Sophia Yin instructional video on low-stress restraint.

Behavior Resources and Training

Motivated and Educated Staff

Young Living Essential Oils

Feline and Canine-Specific Pheromones Throughout Clinic

Feliway on Towels to Cloak Cats

Adaptil Spray on Bandanas for Dogs

Towels and Non-Slip Mats on Tables, on Scale, in Kennels

iCalm Music Therapy

Kenneling Cats Comfortably

Treats (such as squeeze cheese) for Puppy Shots

Pre-appointment Anxiety Management Medicine Protocols

our online pharmacy

Hours & Info

Phone: (920) 923-6608
Email:petvet.sbamc@gmail.com

Business Hours
Monday 8:00 am–5:00 pm
Tuesday 8:00 am–5:00 pm
Wednesday 8:00 am–5:00 pm
Thursday 8:00 am–5:00 pm
Friday 8:00 am–5:00 pm

Exit 106 from Highway 41
N8545 Ridge Road (Old Co Rd I)
Van Dyne, WI 54979

Purina ProPlan VetDirect

St. Bernard’s Animal Medical Center

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  • Home
  • About
    • Our Facility
    • Why choose us?
    • Directions
    • What’s In a Name?
    • #CalmAtTheClinic
    • Calendar
  • Policies
    • Transferring Records
    • Patient Arrival
    • Appointments
    • Prescription Refills
    • Payment
  • Staff
    • Meet our Team
  • Our Services
    • At a Glance
    • Wellness Care
    • Medical Care
    • Surgical Care
    • Emergency Care
    • Microchipping
    • Laser Therapy
    • Veterinary Massage & Rehabilitation
  • Resources
    • Cat Resources
      • Routine Care Recommendations – Cats
      • Canned Food for Cats
      • Is My Cat Sick?
      • Weight Loss for Cats
    • Dog Resources
      • Routine Care Recommendations – Dogs
      • Dog Behavior Myths
      • Weight Loss for Dogs
      • Hunting Dogs
      • Thekla’s Brownies
    • Skunk Smell Remover
    • Calorie Counting in Pets
    • Article Reprints
    • Links
    • Travel Health Certificate Preparation
  • Blog
  • Contact
Facebook